Pre and post-sales support and Customer Care for every product and service provided.
Our Support Services include:
Dedicated Helpdesk
Customer Care Portal for taking, monitoring and manage Tickets, as well as sections of trouble-shooting and FAQ.
Phone and e-mail Assistance
Helpline by E-mail and Phone on weekdays working ( Monday to Friday) at times 9:00 – 12:00 and 14:00 – 17:00.
Remote Desktop Assistance
Remote support using secure and encrypted connection.
On-site Assistance
Direct assistance at Customer site.